Collaborate With Your 24/7 Monitoring Team
The moment your home alarm system in Shreveport goes off, your round-the-clock monitoring experts will instantly act. Their first step is to verify your alarm, and that involves getting in contact with you. The guideline they follow depends on the sort of emergency. For instance, if the emergency is due to a medical situation, one effort will be made to reach you before assistance is dispatched. If you have a burglary alarm - the most frequent type of event - a monitoring specialist will follow these procedures to reach out to you:
- An attempt will be made to communicate with you through the central command panel. You will typically be asked for a passcode.
- If that attempt doesn’t get an answer, a call is made to your main contact number.
- A secondary number or first emergency contact is attempted next.
- If you still can’t be reached, local police are sent.
- Your monitoring agents will follow up with you again after emergency personnel are notified.
If you're not able to interact with monitoring agents, don’t fret. Assistance will still be dispatched even if you're not available to verify the emergency.
Get prepared for any situation with a Vivint home alarm system in Shreveport
Get prepared for any emergency with a modern home alarm system in Shreveport from Vivint. Contact (318) 612-1329 to start customizing your home’s defense today.