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What should you do when your Shreveport home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your loved ones – against the multitude of risks you might encounter, like break-ins, fire, and carbon monoxide leaks. Although your home might be ready, that doesn’t automatically mean you are. Do you know what to do if your Shreveport home alarm system goes off? The sound of an alarm can be jarring, disorienting, and may provoke panic. Your best bet is to stay composed and follow these simple tips.

Actions to Take Whenever Your Home Alarm System In Shreveport Sounds

You don’t want to be in this situation, but it’s also why you installed a home alarm system in the first place. You’re woken up in the wee hours of the morning with the distinct sounding of an alarm after a security sensor has been triggered. What is your next move?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is blasting, and your pulse is pounding. But keeping a cool head is the most effective way to evaluate what is happening. Avoid the urge of trying to deal with the emergency yourself and allow your monitoring staff and first responders to carry out their job.
  2. Take care of your loved ones. Your main focus should be your loved ones and moving them out of harm’s way. In the event of a break-in, this might mean moving to a predetermined safe zone as far from access points as possible. The invader was likely already turned away by the alarm, but it’s always wise to take extra precaution. If there’s fumes or a fire, you ought to vacate your residence immediately.
  3. Remember your cell phone. The vast majority of individuals keep their smartphones with them at all times these days, but you might fail to take it during an emergency. You’ll want to have it. You’ll have the opportunity to stay connected with your monitoring experts and receive updates through your home security app.

Collaborate With Your 24/7 Monitoring Team

The moment your home alarm system in Shreveport goes off, your round-the-clock monitoring experts will instantly act. Their first step is to verify your alarm, and that involves getting in contact with you. The guideline they follow depends on the sort of emergency. For instance, if the emergency is due to a medical situation, one effort will be made to reach you before assistance is dispatched. If you have a burglary alarm - the most frequent type of event - a monitoring specialist will follow these procedures to reach out to you:

  • An attempt will be made to communicate with you through the central command panel. You will typically be asked for a passcode.
  • If that attempt doesn’t get an answer, a call is made to your main contact number.
  • A secondary number or first emergency contact is attempted next.
  • If you still can’t be reached, local police are sent.
  • Your monitoring agents will follow up with you again after emergency personnel are notified.

If you're not able to interact with monitoring agents, don’t fret. Assistance will still be dispatched even if you're not available to verify the emergency.

Get prepared for any situation with a Vivint home alarm system in Shreveport

Get prepared for any emergency with a modern home alarm system in Shreveport from Vivint. Contact (318) 612-1329 to start customizing your home’s defense today.